You don't have to figure that out before you arrive. Book the Signature Facial and the consultation at the start of your appointment will guide everything from there. If you have a specific concern — acne, pigmentation, aging, sensitivity — mention it in your booking notes and we'll be prepared.

A chemical peel applies a professional-grade solution to the skin that accelerates cell turnover, revealing fresher, healthier skin underneath. Depending on the peel, you may experience some flaking or peeling in the days after — that's the process working. Not every peel causes visible peeling, and the level of treatment is always matched to what your skin can handle. You'll receive full post-care instructions after every peel.

A lash lift curls and lifts your natural lashes from the root for a more open, defined eye — no added hair, just your own lashes looking their best. Extensions add individual synthetic lashes to your natural ones for more length, volume, and fullness. Both look great — the right choice depends on your lifestyle, maintenance preference, and what your natural lashes can support.

For most people, once a month is the sweet spot — skin naturally cycles every 28–30 days, so a monthly facial works with that rhythm to keep things clear, balanced, and progressing toward your goals. That said, every skin is different and you'll always get an honest recommendation based on yours specifically.

Absolutely. Every treatment is customized, and sensitivity is always taken into account before any product or technique is selected. If you have reactive skin, a history of rosacea, or specific sensitivities, mention it when you book — it helps.

Shine works with professional-grade lines including PCA Skin and Osmosis Beauty. Every recommendation is based on your skin and your needs — not a sales quota.

At least ¼ inch — roughly 2–3 weeks of growth. Too short and the wax won't grip properly. If you're not sure, it's always better to wait a few extra days than to show up too early.

Honestly — the first time can be uncomfortable, especially for certain services. But it gets significantly better with consistency. Clients who wax regularly experience finer regrowth, less discomfort over time, and longer-lasting results. Give it a few appointments before making your judgment.

Gentle exfoliation starting 48 hours after your appointment is the most important step. Avoid tight clothing on waxed areas for 24 hours, stay out of heat and steam for the first day, and keep the area moisturized. Full post-care instructions are on our Pre + Post Care page.

Results vary depending on the starting shade and type of staining, but most clients see a noticeable difference after a single session. Coffee, tea, wine, and everyday surface staining respond especially well. For deeper or older discoloration, multiple sessions may get you further.

This treatment is formulated specifically to minimize sensitivity while still delivering real results. Most clients experience little to no discomfort. If you have a history of tooth sensitivity, mention it before your appointment.

Whitening gel works on natural tooth enamel only. Results on crowns, veneers, or dental bonding may vary. If you have questions about whether this treatment is right for your specific situation, reach out before booking.

Lucent Shield is an exclusive OTC enamel-repair booster included with every teeth whitening session. It strengthens and seals in your results — and you take it home to keep using after your appointment for extended benefits.